ArtistFirst offers a 30-day replacement on all purchases.

If you have received a defective product,
please contact us by e-mail: booking@artistfirst.com

In the e-mail, please include:  your name (and the name on the credit card used if applicable), phone number, and what product you ordered.

This site provided by ArtistFirst.com; ArtistFirst World Radio Network; ArtistFirst, Inc.; (hereafter referred to as AFRN); makes no representation or warranties of any kind, express or implied, as to the operation of this site, the information, content, materials, or products included on this site including live broadcasts, stored audio files, commercials, music, comments by Hosts, Guests, Personalities, or ArtistFirst personnel, available on this site and radio network.

To the full extent permissible by applicable law, AFRN disclaims all warranties express or implied, including but not limited to, direct or indirect, incidental punitive and consequential damages.

To protect your privacy we provide this notice explaining our online information practices. We make it available from our homepage and from every point where personally identifiable information may be requested.  This notice applies to all information collected or submitted on the AFRN website.  On some pages you may order products, register to receive materials, and make requests.  The types of personal information collected at these pages include: Name, Address, Email Address, Phone Number, Credit/Debit card information, etc.  This includes information submitted about other people.  For example, information provided by show hosts, guests, ArtistFirst staff during a live broadcast and/or archived.  Products or services ordered online by one party and shipped or provided to secondary recipients' address.  In this circumstance, the types of personal information collected are: Name, Address, Phone Number, Email Address, etc.

AFRN uses the information provided about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. This includes information provided about someone else needed to ship the product or service and to confirm delivery. We use return email addresses to answer to email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we do not use or share this personally identifiable information provided to us online in ways unrelated to the ones described above. To prevent unauthorized access and ensure the correct use of information, we have in place the appropriate physical, electronic, and managerial procedures needed to safeguard and secure the information we collect online, including, but not limited to, the privacy of minor children. We never collect or maintain knowingly at our website information from those we actually know are under 13 years, and no part of our website is structured to attract anyone under the age 13. These policies could not and do not apply to what is posted by our hosts, or guests, found on bogs or message boards elsewhere.